Cancellation and Refund
Can I cancel my cab booking online?
Most of the booking can be cancelled online. You have to fill our cancellation form
and send it to us. We will cancel the booking after receiving your cancellation
request. You can also call our call center to cancel cab booking. However there
will be nominal charges applicable for cab booking cancellation. The Cancellation
fee will be applicable as given below.
- Upto 1 week before the travel : No charge (fully refundable)
- Less than 1 week and upto 3 days before the travel : 5% of the total Cab Booking
Amount
- Less than 3 days and upto 24 hrs before the travel : 10% of the totalCab Booking
Amount
- Less than 24 hrs before departure : No Cancellation
1.In case of any dispute between the driver and customer.
2.We will provide an alternate vehicle or will refund the advance deposit if booking
cancelled.
3.In case of vehicleaccident/break-down the company will provide an alternate vehicle
or will refund the advance deposit if booking cancelled.
4.In case of a no-show by the customer for a scheduled departure, the company will
not give the refund.
Please note: Service Tax & Gate way charges will not be refunded
if cab booking is cancelled
How can I cancel my cab booking online?
You need to click on the cancellation link provided on our website. Enter your booking
number and the e-mail ID that was provided at the time of cab booking and submit
the cancellation request. You will receive an acknowledgement by email with a reference
number for cancellation of your cab booking.
Refund Policy
If client paid twice for one transaction, the one transaction amount will be refunded
via same source within 15 to 20 working days
When will I get a refund if I cancel my cab booking?
The refund is provided as per with our cancellation policy. This refund will be
provided within 10 working days from the date of cancellation.
How will I get my refund if I cancel my cab booking?
The amount will not be refunded to your card or account immediately. You have to
email us the cancellation reference number along with your valid bank account details.
We will process the refund to you within 10 working days from the receipt of your
email.